As with any process change within an organisation, there are many factors to be taken into consideration when deciding to implement a new CRM system. Aside from the design and implementation of the software solution itself, you will also need to consider the impact on your company as a whole: How will your employees’ day [...]
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On Thursday 19 March 2009, Microsoft officially launched Internet Explorer 8. This latest version of the popular browser promises improved safety, speed and ease of use. Here at The CRM Business we have been trialling Beta versions of the browser over the last few months to check their compatibility with Dynanics CRM 4.0, and Microsoft [...] The Microsoft Convergence conference took place from 10-13 March 2009 at the New Orleans conference centre in Louisiana, United States. Here at The CRM Business we have been reading reviews and listening to what others have had to say about the conference. Key details so far: The team and attendees were very excited about the recently released CRM accelerators [...] Microsoft has just released Update rollup 3 for Dynamics CRM 4.0, providing further stability for the platform and resolving known issues. Microsoft’s CRM engineering team is aiming to release these cumulative updates every other month from now on, in order to resolve issues and make improvements quickly. Bookmark It Microsoft has this week released the Newsfeed Business Productivity accelerator for Dynamics CRM 4. This latest accelerator add-on expands upon CRM’s out-of-the-box capabilities and provides a solid platform which can of course be further extended and modified to meet customers’ specific requirements. The Newsfeed Business Productivity accelerator allows a “What’s New” dashboard report to be [...] The CRM Business will be exhibiting at The Women’s Business Mastermind Conference and Awards on 24 April 2009 at St John’s Hotel in Solihull. This new conference provides an opportunity for women entrepreneurs to network and to hear speeches from some of the UK’s leading entrepreneurs including: Jennifer Celerier (KGJC Partnership) The CRM Business are proud to be exhibiting at the Chartered Institute of Management Accountants (CIMA) Members in Practice conference on 26 and 27 June 2009 at the Renaissance London Heathrow Hotel in Hounslow. Bookmark It The CRM Business are proud to be exhibiting at KGJC’s Raising the bar event, taking place at Harrogate International Centre on 26 March 2009. This one-day business event is dedicated to providing forward thinking business leaders the tools, knowledge, enthusiasm and connections to get ahead in 2009. As well as showcase exhibitions, the event will feature networking [...] Microsoft has today launched it’s eagerly anticipated Business Productivity Online Suite (BPOS) to the UK market. This new suite of dynamic hosted solutions from Microsoft, hosted in their cloud with guaranteed security and availability, provides a quick and easy way to deploy or extend communication and collaboration technologies within any organisation. The Business Productivity Online Suite [...] Microsoft’s Mobile Express offering for Dynamics CRM 4.0 is currently in testing, but is expected to be available to customers shortly. A firm release date has not yet been set, but it is anticipated that this HTML CRM client will provide basic CRM 4 functionality from mobile devices. Adding mobile functionality to a CRM system really [...] |
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