Around the world, IT service providers and their clients are looking for ways to operate more profitably in these challenging times. For some, that means reducing internal costs. For others, that means finding ways to operate more flexibly to respond faster to opportunities and challenges. Many companies are trying to do all these things and more.
For executives at The CRM Business, a U.K.-based Software plus Services provider, the drive among current and prospective clients to lower costs, increase flexibility, and operate more efficiently was creating both opportunities and challenges. The CRM Business has long helped its clients meet their business requirements through solutions built around Dynamics CRM, and company executives could see the opportunity to help clients operate more efficiently and effectively by extending those solutions with the integrated messaging and collaboration services provided by the Microsoft Business Productivity Online Suite (BPOS).
Download the full 6-page case study: The CRM Business creates integrated solutions using Microsoft Dynamics CRM and the Business Productivity Online Suite (BPOS)
[...] September 2009 – The CRM Business published a new case study highlighting a new solution integrating the new Microsoft Online Services Business Produc… This innovative solution combined the power of Dynamics CRM with cutting-edge collaboration tools, [...]