Here at The CRM Business we are passionate about our work with Microsoft Dynamics CRM and have started this blog to provide you, our customer, with the latest news and information from our company.
Dynamics CRM Partners at Microsoft’s Worldwide Partner Conference (WPC) in Los Angeles this week have been lucky to learn more about Microsoft’s Dynamics CRM 2011 initiatives.
Microsoft unveiled the upcoming Q4 2011 Service Update, which will include social activity feeds driven by both status updates from colleagues and automatic feed items resulting from record updates / actions in CRM.
Other updates announced include Dynamics CRM cross-browser compatibility (Safari, Firefox and Chrome on both PC and Mac), an improved billing platform integrated with Office 365, single sign-on and improved disaster recovery provision.
Kirill Tatarinov of Microsoft highlighted the unrivalled success experienced by Dynamics CRM to date, revealing that they recently exceeded the 2 million user mark – more quickly than any other CRM vendor in history!
Since the launch of Microsoft Dynamics CRM 2011 Online in January 2011, customers have been taking advantage of Microsoft’s introductory offers including discounted CRM subscription pricing of just £22.75/user per month for the first year. The original launch offer was due to end on 30th June, however Microsoft have now held this price until 31st December 2011.
Customers wishing to take advantage of this offer will need to register for a Microsoft Dynamics CRM Trial, and then convert this to a paid subscription before 31st December.
Please don’t hesitate to get in touch if you have any queries regarding CRM 2011 subscriptions or pricing.
Microsoft CRM 4.0 Update Rollup 18 was released yesterday, bringing further enhancements and bug fixes to the platform.
Links to download this and all other Microsoft CRM updates can be found on our CRM Resources page.
In order to remain up to date, we recommend that customers with both on-premise and hosted systems apply the Microsoft CRM rollup updates to their machines periodically. If you are unsure, please contact us to discuss your individual situation.
Introductory Microsoft CRM Online pricing offers end on June 30th
Since the launch of CRM Online in January 2011, customers have been taking advantage of Microsoft’s introductory offers including discounted subscription pricing of just £22.75/user per month for the first year and an upfront cash payment of £134/user to customers moving from other qualifying CRM systems (such as Salesforce, ACT and Oracle).
These offers are due to expire on 30th June 2011, and whilst the new price of £29.50/user per month still offers fantastic value for money, we encourage businesses considering a CRM Online solution in the near future to act now to secure the introductory pricing for the next 12 months.
For example, for a business qualifying for the switcher offer (e.g moving from Salesforce to Microsoft CRM) looking to move 25 users to Dynamics CRM Online:
Up to 30th June:
25 licences @ £22.75/month for the first year = £6825
Cash payment from Microsoft switcher offer (£134*25) = – £3350
In effect, this makes the total cost of the first year’s licences for 25 users just £3475, which equates to just £11.58/user per month for the first year!
After the introductory offers expire on 30th June, Microsoft CRM Online pricing will revert to £29.50/user per month.
Microsoft are currently offering a free 30-day trial of Dynamics CRM Online to UK businesses, and to compliment this The CRM Business are pleased to announce a new complimentary “try-before-you-buy” kick-start workshop programme to help UK customers get the most from the trial and understand the services we can provide.
Our consultants will spend up to 4 hours working with you for FREE to demonstrate how CRM Online could work for your business. Learn more about this Microsoft CRM Online Offer or contact us now to get started today.
Microsoft last week released update rollup 2 for CRM 2011, including CRM Online.
Microsoft CRM updates are released periodically to address issues and to improve performance and platform stability. As well as improvements on the server side, updates are also provided for the Outlook CRM client to address known issues and improve performance.
Update rollup 2 for CRM 2011 and CRM Online clients will be applied automatically by Windows Update commencing 28th June 2011. Customers wishing to install this update sooner can do so by downloading it manually. Download links for this and other Microsoft CRM resources can be found on the CRM Resources page of our website.
Thank you to all who attended our “De-stress with CRM” event in Sheffield last week. We hope that you all enjoyed the day and found the information provided valuable.
Please do contact us if you would like any further information about Microsoft CRM 2011 or are interested in attending one of our events in future.
Microsoft has released update rollup 1 for CRM 2011. A full breakdown of the hotfixes and updates addressed in this update is available on Microsoft’s website.
Microsoft CRM updates are released periodically to address issues and to improve performance and platform stability. This first update rollup for CRM 2011 and CRM Online clients will be applied by Windows Update on 26th April 2011. Customers wishing to install the update sooner can do so by downloading it manually.
The CRM Business has announced a new series of CRM 2011 webinars to demonstrate to businesses how Microsoft Dynamics CRM works with familiar Office applications to help them improve marketing, boost sales and enrich customer service interations.
As well as introductory sessions providing a general product overview, separate webinars have also been scheduled for Sales, Marketing and Service to allow for a more in-depth demonstration to professionals working in these areas.
Webinars running in April 2011 are:
Introduction to Microsoft Dynamics CRM 2011 (2 dates)
Microsoft Dynamics CRM 2011 for Sales – Pipeline Management, Dashboards and more
Microsoft Dynamics CRM 2011 for Service – Case Management, Resource Scheduling and more
To register for any of these sessions, please visit our website: CRM 2011 Webinars
Dynamics CRM Partners at Microsoft’s Worldwide Partner Conference (WPC) in Los Angeles this week have been lucky to learn more about Microsoft’s Dynamics CRM 2011 initiatives.
