We now in a position to be able to offer Zap Technology’s Business Analytics for Microsoft Dynamics CRM solution to our customers.

Zap Business Analytics for Microsoft Dynamics CRM is [...]]]> The CRM Business is proud to announce a new partnership with Zap Technology, an international software company that creates solutions to help businesses improve corporate performance.

We now in a position to be able to offer Zap Technology’s Business Analytics for Microsoft Dynamics CRM solution to our customers.

Zap Business Analytics for Microsoft Dynamics CRM is an out-of-the-box solution that enables business users to create web-based dashboards, Key Performance Indicators (KPIs), scorecards, reports, and ad-hoc analysis on their Microsoft Dynamics CRM data quickly and easily – even on CRM customizations.

Business Analytics transforms data into action and unlocks the power of your CRM data. Find out how your sales teams are performing; measure the return on investment of your marketing programs; and analyse customer service effectiveness.

Key features include:

• Support for Microsoft Dynamics CRM 3.0 and 4.0, including on-premise and hosted deployment models.
• Web-based, zero footprint application that deploys in days. The web architecture installs easily and quickly on your server environment with no intrusion on your end users’ computers.
• Automated support for customizations. Use a wizard-driven application to bring in CRM customizations automatically for analysis.
• Maintain data security. Security can be replicated from the CRM so that users only see appropriate data.
• Improve internal satisfaction and adoption of CRM. Enhance the use of CRM in your organization with analytics that show which areas are performing well and which areas need focus. You can even use analytics to improve data quality and monitor user adoption.
• 100% Microsoft technology and certified. Business Analytics is based on Microsoft technology and is certified under Microsoft’s testing program to successfully integrate with Dynamics CRM. Minimize the skills and resources you need to deploy analytics by choosing a Microsoft-based packaged solution that requires minimal IT resources. Like The CRM Business, Zap Technology is also a Microsoft Gold Certified partner.
• Highly scalable from one to thousands of concurrent users – proven by industry standard testing. Suitable for SMEs through to enterprises.

If you would like further information or a demonstration of the Zap Business Analytics for Microsoft Dynamics CRM product, please do not hesitate to contact us.

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