The CRM Business - BlogSite » Dynamics http://thecrmbusiness.com/wordpress News Blog from The CRM Business Mon, 23 Aug 2010 12:12:17 +0000 http://wordpress.org/?v=2.8.6 en hourly 1 Microsoft Dynamics CRM 2011 – The Power of Productivity http://thecrmbusiness.com/wordpress/index.php/2010/08/23/microsoft-dynamics-crm-2011-the-power-of-productivity/ http://thecrmbusiness.com/wordpress/index.php/2010/08/23/microsoft-dynamics-crm-2011-the-power-of-productivity/#comments Mon, 23 Aug 2010 12:03:22 +0000 BeckyCarr http://thecrmbusiness.com/wordpress/?p=341 Microsoft Dynamics CRM 2011 (formerly codenamed CRM 5) is due to release in the near future.

According to announcements made at the Worldwide Partner Conference and on Microsoft’s website the public beta will be available in September 2010.

As a Microsoft Gold Certified Partner specialising in Dynamics CRM and Online Services, we are quite excited about the additional functionality which this [...]]]> Microsoft Dynamics CRM 2011 (formerly codenamed CRM 5) is due to release in the near future.

According to announcements made at the Worldwide Partner Conference and on Microsoft’s website the public beta will be available in September 2010.

As a Microsoft Gold Certified Partner specialising in Dynamics CRM and Online Services, we are quite excited about the additional functionality which this latest release will deliver. 

CRM 2011 will be available to UK customers as both On-premise and Online options.  Features will include:

Enhanced Outlook CRM client

  • Deeper integration with the Microsoft Office suite, specifically the contextual navigation ribbon, promise to further improve user experience.
  • Role-tailored design, helping to reduce on-screen clutter
  • Additional personalisation options, allowing users to customise views to meet their needs

Intelligent Reporting

  • Customisable, real-time dashboards
  • Enhanced data visualisation
  • Flexible goal and process management

Improved Connectivity and Customisation

  • Cloud-ready
  • Solution management, allowing packaging and distribution of “collections” of customisations and extensions.
  • CRM Marketplace, allowing customers to find, purchase and deploy packaged solutions.

We expect to share more CRM 2011 and CRM Online information as we approach launch date – add your name to our Dynamics CRM 2011 Online mailing list to be the first to know.

]]> http://thecrmbusiness.com/wordpress/index.php/2010/08/23/microsoft-dynamics-crm-2011-the-power-of-productivity/feed/ 0 Microsoft Dynamics CRM Online coming to UK http://thecrmbusiness.com/wordpress/index.php/2010/08/18/microsoft-dynamics-crm-online-coming-to-uk/ http://thecrmbusiness.com/wordpress/index.php/2010/08/18/microsoft-dynamics-crm-online-coming-to-uk/#comments Wed, 18 Aug 2010 15:29:41 +0000 BeckyCarr http://thecrmbusiness.com/wordpress/?p=332 Microsoft announced at the Worldwide Partner conference on 12 July 2010 that Microsoft Dynamics CRM 2011 Online public beta will be released in September 2010.

We will be publishing the latest updates on our CRM Online pages. Register now to receive updates from us as more news becomes available.

Bookmark It ]]> Microsoft announced at the Worldwide Partner conference on 12 July 2010 that Microsoft Dynamics CRM 2011 Online public beta will be released in September 2010.

We will be publishing the latest updates on our CRM Online pages. Register now to receive updates from us as more news becomes available.

]]> http://thecrmbusiness.com/wordpress/index.php/2010/08/18/microsoft-dynamics-crm-online-coming-to-uk/feed/ 0 Microsoft Dynamics CRM cited as leader by Forrester Research http://thecrmbusiness.com/wordpress/index.php/2010/06/30/microsoft-dynamics-crm-cited-as-leader-by-forrester-research/ http://thecrmbusiness.com/wordpress/index.php/2010/06/30/microsoft-dynamics-crm-cited-as-leader-by-forrester-research/#comments Wed, 30 Jun 2010 13:31:21 +0000 BeckyCarr http://thecrmbusiness.com/wordpress/?p=314 Microsoft last week announced that Dynamics CRM has earned recognition as a leader from Forrester Research Inc., a leading independent research firm.

This latest research indicates that customers across organisations of all sizes are again investing to improve customer management capabilities which they have neglected during the last 18 months, and are looking to pick the best CRM solution to help their businesses capitalise on the economic upturn.

Forrester evaluated 19 different CRM systems, and gave Dynamics CRM high marks for ease of use and relatively fast deployment times.

The full press release is available on Microsoft’s website: Microsoft Dynamics CRM cited as a Leader by Independent Research Firm.

UK customers can request a free Microsoft Dynamics CRM trial or demonstration by contacting The CRM Business.

]]> http://thecrmbusiness.com/wordpress/index.php/2010/06/30/microsoft-dynamics-crm-cited-as-leader-by-forrester-research/feed/ 0 Update Rollup 8 released for Microsoft Dynamics CRM 4.0 http://thecrmbusiness.com/wordpress/index.php/2009/12/18/update-rollup-8-released-for-microsoft-dynamics-crm-4-0/ http://thecrmbusiness.com/wordpress/index.php/2009/12/18/update-rollup-8-released-for-microsoft-dynamics-crm-4-0/#comments Fri, 18 Dec 2009 10:35:46 +0000 BeckyCarr http://thecrmbusiness.com/wordpress/?p=267 Microsoft yesterday released Update Rollup 8 for Dynamics CRM 4.0.

As well as containing hotfixes for known issues, this rollup also brings compatibility for Office 2010 beta (32-bit versions) to allow for testing ahead of the Office 2010 public release (currently expected around June 2010).

Full details are available on Microsoft’s website: Update Rollup 8 for Microsoft Dynamics CRM 4.0 is available.

]]> http://thecrmbusiness.com/wordpress/index.php/2009/12/18/update-rollup-8-released-for-microsoft-dynamics-crm-4-0/feed/ 0 Microsoft Dynamics CRM Accelerators – Latest news and release dates http://thecrmbusiness.com/wordpress/index.php/2009/09/14/microsoft-dynamics-crm-accelerators-latest-news-and-release-dates/ http://thecrmbusiness.com/wordpress/index.php/2009/09/14/microsoft-dynamics-crm-accelerators-latest-news-and-release-dates/#comments Mon, 14 Sep 2009 10:45:08 +0000 BeckyCarr http://thecrmbusiness.com/wordpress/?p=187 The Microsoft Dynamics team has just provided an update around the upcoming solution accelerators for Microsoft Dynamics CRM 4.0.

In summary:

Sales Performance International (SPI) Solution Selling accelerator is now live. Miller Heiman accelerator is due to go live on 30 September 2009. Target Account Selling (TAS) accelerator is due to go live on 31 October 2009. Social Networking (Twitter) [...]]]> The Microsoft Dynamics team has just provided an update around the upcoming solution accelerators for Microsoft Dynamics CRM 4.0.

In summary:

  • Sales Performance International (SPI) Solution Selling accelerator is now live.
  • Miller Heiman accelerator is due to go live on 30 September 2009.
  • Target Account Selling (TAS) accelerator is due to go live on 31 October 2009.
  • Social Networking (Twitter) accelerator is now due to go live on 30 September 2009.
  • Portal Integration accelerator is due to go live on 30 September 2009.
  • Partner Relationship Management (PRM) accelerator is due to go live on 30 September 2009.
  • Analytics R3 accelerator will be released on 31 October 2009, providing more advanced BI elements such as predictive analysis and PerformancePoint scorecards.

Full details are provided on the Microsoft Dynamics CRM Team Blog.

]]> http://thecrmbusiness.com/wordpress/index.php/2009/09/14/microsoft-dynamics-crm-accelerators-latest-news-and-release-dates/feed/ 0 We are hiring: Microsoft Dynamics CRM Consultant and Developer roles based in Sheffield, UK http://thecrmbusiness.com/wordpress/index.php/2009/09/11/we-are-hiring-microsoft-dynamics-crm-consultant-and-developer-roles-based-in-sheffield-uk/ http://thecrmbusiness.com/wordpress/index.php/2009/09/11/we-are-hiring-microsoft-dynamics-crm-consultant-and-developer-roles-based-in-sheffield-uk/#comments Fri, 11 Sep 2009 13:06:24 +0000 BeckyCarr http://thecrmbusiness.com/wordpress/?p=181 Due to continued expansion, we are currently looking to recruit:

Microsoft Dynamics CRM Developer (CRM, .Net, ASP) Microsoft Dynamics CRM Consultant

For new job roles in our Sheffield office. 

As well as having relevant technical skills and experience, the ideal candidates will also possess an ability to work as part of a small team and communicate at all levels.  If this sounds like [...]]]> Due to continued expansion, we are currently looking to recruit:

  • Microsoft Dynamics CRM Developer (CRM, .Net, ASP)
  • Microsoft Dynamics CRM Consultant

For new job roles in our Sheffield office. 

As well as having relevant technical skills and experience, the ideal candidates will also possess an ability to work as part of a small team and communicate at all levels.  If this sounds like you, please e-mail your CV to careers@thecrmbusiness.com.

We are also willing to consider people with less experience wanting to break into this rapdily growing market.  If you have great people skills, good analytical skills and a flair for creating innovative solutions then we would love to hear from you.

]]> http://thecrmbusiness.com/wordpress/index.php/2009/09/11/we-are-hiring-microsoft-dynamics-crm-consultant-and-developer-roles-based-in-sheffield-uk/feed/ 0 Free trial of Microsoft Dynamics CRM 4.0 http://thecrmbusiness.com/wordpress/index.php/2009/09/09/free-trial-of-microsoft-dynamics-crm-40/ http://thecrmbusiness.com/wordpress/index.php/2009/09/09/free-trial-of-microsoft-dynamics-crm-40/#comments Wed, 09 Sep 2009 15:01:10 +0000 BeckyCarr http://thecrmbusiness.com/wordpress/?p=179 We are delighted to be able to offer a 30-day free hosted trial, in order to allow you to evaluate the Microsoft Dynamics CRM 4.0 system in your own time and truly understand how it could benefit your business.

Sign up for your free 30-day hosted Microsoft Dynamics CRM 4.0 trial now.

We will normally have you [...]]]> We are delighted to be able to offer a 30-day free hosted trial, in order to allow you to evaluate the Microsoft Dynamics CRM 4.0 system in your own time and truly understand how it could benefit your business.

Sign up for your free 30-day hosted Microsoft Dynamics CRM 4.0 trial now.

We will normally have you up and running within 24 hours.

]]> http://thecrmbusiness.com/wordpress/index.php/2009/09/09/free-trial-of-microsoft-dynamics-crm-40/feed/ 0 Microsoft Dynamics CRM recognised with industry awards http://thecrmbusiness.com/wordpress/index.php/2009/09/01/microsoft-dynamics-crm-recognised-with-industry-awards/ http://thecrmbusiness.com/wordpress/index.php/2009/09/01/microsoft-dynamics-crm-recognised-with-industry-awards/#comments Tue, 01 Sep 2009 14:42:06 +0000 BeckyCarr http://thecrmbusiness.com/wordpress/?p=168 Microsoft Corp. was last week recognised with four CRM magazine Market Leader awards in the Enterprise Suite CRM, Midmarket Suite CRM, Sales Force Automation and Business Intelligence categories. ISS Belgium, a division of ISS Worldwide and a Microsoft Dynamics CRM customer, was also honoured with a CRM magazine Elite Award and a 2009 Technology ROI [...]]]> Microsoft Corp. was last week recognised with four CRM magazine Market Leader awards in the Enterprise Suite CRM, Midmarket Suite CRM, Sales Force Automation and Business Intelligence categories. ISS Belgium, a division of ISS Worldwide and a Microsoft Dynamics CRM customer, was also honoured with a CRM magazine Elite Award and a 2009 Technology ROI Award from Nucleus Research for its Microsoft Dynamics CRM implementation. ISS Belgium will save nearly 8 million euros each year by reducing risk and improving customer service.

“Our implementation of Microsoft Dynamics CRM has made a significant impact on our business, such as reducing bill collection from 75 to 34 days, and helping improve customer retention to 90 percent,” said Bart Hermans, CRM manager at ISS Belgium. “Microsoft Dynamics CRM was affordable to purchase and easy to use and deploy, and has proved to be an invaluable part of our business infrastructure.”

“The CRM industry awards illustrate the market momentum of Microsoft Dynamics CRM and demonstrate the kind of value that it delivers to customers globally,” said Brad Wilson, general manager of Microsoft Dynamics CRM. “With the power of choice, we can deliver flexible, cost-effective solutions based on each customer’s specific business needs.”

“To stay competitive in a challenging economy, companies must come up with innovative ways to improve their customer relationship efforts,” said David Myron, CRM magazine’s editorial director. “This is exactly what the recipients of the 2009 CRM Market Awards have done.”

The Nucleus Research annual ROI Awards recognize 10 end-user organizations whose deployments of technology solutions have achieved high return on investment (ROI) and delivered measurable financial and business results. The independent ROI case study, which details ISS Belgium’s ROI results of 2,266 percent, can be found at http://crm.dynamics.com.

“Demonstrating significant ROI with payback in just two weeks’ time, ISS Belgium is a good example of how to take full advantage of Microsoft Dynamics CRM and achieve business benefits,” said Rebecca Wettemann, vice president of research, Nucleus Research.

These awards, and ISS Belgium’s Microsoft Dynamics CRM enterprise implementation, are examples of Microsoft’s promise of the Dynamic Business, a vision for helping companies realize their full potential through the strategic use of flexible business applications that remain relevant as their business needs evolve. More information about how customers like ISS Belgium are saving time and money while driving successful customer relationships with Microsoft Dynamics CRM can be found at http://crm.dynamics.com/.

]]> http://thecrmbusiness.com/wordpress/index.php/2009/09/01/microsoft-dynamics-crm-recognised-with-industry-awards/feed/ 0 Mobile Express for Dynamics CRM 4.0 http://thecrmbusiness.com/wordpress/index.php/2009/03/02/mobile-express-for-dynamics-crm-40/ http://thecrmbusiness.com/wordpress/index.php/2009/03/02/mobile-express-for-dynamics-crm-40/#comments Mon, 02 Mar 2009 14:01:56 +0000 BeckyCarr http://thecrmbusiness.com/wordpress/?p=14 Microsoft’s Mobile Express offering for Dynamics CRM 4.0 is currently in testing, but is expected to be available to customers shortly. A firm release date has not yet been set, but it is anticipated that this HTML CRM client will provide basic CRM 4 functionality from mobile devices.

Adding mobile functionality to a CRM system really [...]]]> Microsoft’s Mobile Express offering for Dynamics CRM 4.0 is currently in testing, but is expected to be available to customers shortly. A firm release date has not yet been set, but it is anticipated that this HTML CRM client will provide basic CRM 4 functionality from mobile devices.

Adding mobile functionality to a CRM system really can help sales teams and other field-based staff to realise their full potential and gain competitive advantage, allowing them to access valuable customer data and history in seconds at every meeting, appointment and event.

As well as Microsoft’s Mobile Express offering, third party suppliers are also offering a range of solutions providing Microsoft Dynamics CRM 4.0 interfaces for Windows Mobile devices, Blackberries and iPhones.

Both current and prospective customers of The CRM Business wishing to add mobile / Blackberry functionality to their Microsoft Dynamics CRM 4.0 system are advised to Contact Us to discuss the various options in more depth and identify the best solution for their business.

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